{"id":908,"date":"2025-12-27T00:08:30","date_gmt":"2025-12-27T00:08:30","guid":{"rendered":"https:\/\/diventureshub.com\/club\/?page_id=908"},"modified":"2025-12-27T00:08:31","modified_gmt":"2025-12-27T00:08:31","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/diventureshub.com\/club\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Contact Diventures Club<\/h1>\n\n\n\n<p>We are here to help ensure your diving experience is seamless. Whether you are a diver looking for your next adventure or a professional provider joining our global network, please use the appropriate channel below.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. General Inquiries &amp; Customer Support<\/h3>\n\n\n\n<p>For questions regarding existing bookings, payment issues, or general information about our platform.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email:<\/strong> club@diventureshub.com<\/li>\n\n\n\n<li><strong>Response Time:<\/strong> Within 24\u201348 hours.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. Service Provider Relations<\/h3>\n\n\n\n<p>For Dive Centers, Freelance Instructors, and Commercial Schools. Use this channel for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Submitting bank details for Wise transfers.<\/li>\n\n\n\n<li>Updating certification\/insurance documents.<\/li>\n\n\n\n<li>Inquiries regarding the 25% (or negotiated) commission structure.<\/li>\n\n\n\n<li><strong>Email:<\/strong> club@diventureshub.com<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. Dispute Resolution (The 5-Day Window)<\/h3>\n\n\n\n<p>To report a problem with a trip or course, you must contact us within <strong>5 days<\/strong> of the scheduled start date. Please include your Booking ID and any supporting evidence (photos or descriptions).<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email:<\/strong> club@diventureshub.com<\/li>\n\n\n\n<li><strong>Subject Line:<\/strong> DISPUTE: [Booking ID] &#8211; [Provider Name]<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. Alternative Provider Requests<\/h3>\n\n\n\n<p>If your provider has declined your order and you wish to be referred to another center or instructor in the same area:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email:<\/strong> club@diventureshub.com<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Corporate Information<\/h3>\n\n\n\n<p>Diventures Club is a subsidiary of: <strong>Diventures Magazine LTD<\/strong> Registered in England and Wales.<\/p>\n\n\n\n<p><strong>Business Hours:<\/strong> Monday \u2013 Friday: 09:00 \u2013 17:00 (GMT) <em>Note: Our platform operates 24\/7, but administrative and payout support follows UK business hours.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contact Diventures Club We are here to help ensure your diving experience is seamless. Whether you are a diver looking for your next adventure or a professional provider joining our global network, please use the appropriate channel below. 1. General Inquiries &amp; Customer Support For questions regarding existing bookings, payment issues, or general information about [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-908","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/diventureshub.com\/club\/wp-json\/wp\/v2\/pages\/908","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/diventureshub.com\/club\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/diventureshub.com\/club\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/diventureshub.com\/club\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/diventureshub.com\/club\/wp-json\/wp\/v2\/comments?post=908"}],"version-history":[{"count":1,"href":"https:\/\/diventureshub.com\/club\/wp-json\/wp\/v2\/pages\/908\/revisions"}],"predecessor-version":[{"id":909,"href":"https:\/\/diventureshub.com\/club\/wp-json\/wp\/v2\/pages\/908\/revisions\/909"}],"wp:attachment":[{"href":"https:\/\/diventureshub.com\/club\/wp-json\/wp\/v2\/media?parent=908"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}