Contact Diventures Club

We are here to help ensure your diving experience is seamless. Whether you are a diver looking for your next adventure or a professional provider joining our global network, please use the appropriate channel below.

1. General Inquiries & Customer Support

For questions regarding existing bookings, payment issues, or general information about our platform.

Email: club@diventureshub.com
Response Time: Within 24–48 hours.

2. Service Provider Relations

For Dive Centers, Freelance Instructors, and Commercial Schools. Use this channel for:

Submitting bank details for Wise transfers.
Updating certification/insurance documents.
Inquiries regarding the 25% (or negotiated) commission structure.
Email: club@diventureshub.com

3. Dispute Resolution (The 5-Day Window)

To report a problem with a trip or course, you must contact us within 5 days of the scheduled start date. Please include your Booking ID and any supporting evidence (photos or descriptions).

Email: club@diventureshub.com
Subject Line: DISPUTE: [Booking ID] – [Provider Name]

4. Alternative Provider Requests

If your provider has declined your order and you wish to be referred to another center or instructor in the same area:

Email: club@diventureshub.com

Corporate Information

Diventures Club is a subsidiary of: Diventures Magazine LTD Registered in England and Wales.

Business Hours: Monday – Friday: 09:00 – 17:00 (GMT) Note: Our platform operates 24/7, but administrative and payout support follows UK business hours.