Privacy Policy
Diventures Club
Last updated: 27.12.2025
1. Introduction
Diventures Club (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how personal data is collected, used, stored, and shared when you use the Diventures Club platform.
Diventures Club is operated by Diventures Magazine LTD, a company registered in the United Kingdom.
📧 Contact: club@diventureshub.com
This policy applies to:
- Customers (divers)
- Service providers (dive centers, instructors, divemasters, commercial diving schools)
- Website visitors
2. Data Controller
For the purposes of data protection laws, including UK GDPR and EU GDPR, the data controller is:
Diventures Magazine LTD
United Kingdom
3. Personal Data We Collect
3.1 Customer Data
We may collect:
- Full name
- Email address
- Phone number
- Country of residence
- Booking details
- Communication records
- Dispute or complaint information
3.2 Service Provider Data
We may collect:
- Business or personal name
- Contact details
- Service listings
- Certification and licensing information
- Insurance confirmation
- Bank account details for payouts via Wise
3.3 Payment Data
- Payments are processed by Stripe
- We do not store full card numbers
- Stripe may collect payment identifiers and transaction details
3.4 Technical & Usage Data
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of access
4. How We Use Your Data
We use personal data to:
- Operate and manage the platform
- Process bookings and payments
- Communicate with users
- Facilitate payouts to service providers
- Handle cancellations, refunds, and disputes
- Ensure platform security
- Comply with legal obligations
5. Legal Basis for Processing (GDPR)
We process personal data under the following legal bases:
- Contractual necessity (to provide bookings and payouts)
- Legal obligation (financial, tax, compliance)
- Legitimate interest (platform operation, fraud prevention)
- Consent (marketing communications, where applicable)
6. Payments & Financial Processing
6.1 Stripe
Customer payments are processed securely by Stripe.
Stripe acts as an independent data controller for payment processing.
Stripe Privacy Policy:
https://stripe.com/privacy
6.2 Wise
Service provider payouts are processed via Wise.
Providers must supply valid bank details for payout purposes.
Wise Privacy Policy:
https://wise.com/privacy
Diventures Club does not use bank details for any purpose other than payouts.
7. Marketplace & Data Sharing
We may share limited data with:
- Service providers (to fulfill bookings)
- Payment processors (Stripe)
- Payout providers (Wise)
- Legal or regulatory authorities (if required by law)
We do not sell or rent personal data to third parties.
8. Cookies & Tracking Technologies
Diventures Club uses cookies and similar technologies to:
- Enable core website functionality
- Analyze usage and performance
- Improve user experience
Types of Cookies Used:
- Essential cookies
- Analytics cookies
- Functional cookies
Advertising cookies may be used if enabled and subject to user consent.
9. International Data Transfers
As a global platform, personal data may be transferred outside the UK or EU.
Where such transfers occur, we ensure appropriate safeguards are in place, including standard contractual clauses where required.
10. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill contractual obligations
- Comply with legal and financial requirements
- Resolve disputes
After this period, data is securely deleted or anonymized.
11. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of data (where applicable)
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, contact:
📧 club@diventureshub.com
12. Security Measures
We use appropriate technical and organizational measures to protect personal data, including:
- Secure servers
- Access controls
- Encrypted connections
- Limited staff access
However, no system can be guaranteed to be completely secure.
13. Children’s Privacy
Diventures Club is not intended for children under the age of 18.
We do not knowingly collect personal data from minors without verified parental consent.
14. Third-Party Links
Our platform may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites.
15. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes take effect once published on the platform.
16. Contact Information
For privacy-related questions or requests: